Tanaka Supported Living - Privacy Policy

Privacy and Cookie Policy

Your Privacy Matters to Us

Our Commitment to Privacy

At Tanaka Supported Living, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

Personal details such as your name, address, email, and telephone number.
Health and care information, which is necessary for providing our services.
Payment details when you engage in paid services.
Technical data, including your IP address, browser type, and usage data from our website.

How We Use Your Information

We use your information to:

Provide and manage our services to you.
Process payments and manage billing.
Communicate with you regarding our services and respond to your inquiries.
Ensure the safety and quality of care we deliver.
Comply with legal obligations and regulatory requirements.

Sharing Your Information

We do not share your personal data with third parties except:

When necessary to provide our services (e.g., with healthcare providers).
When required by law or regulatory obligations.
With your explicit consent.

Your Rights

Under the GDPR, you have several rights concerning your personal data:

The right to access your data and receive a copy.
The right to request correction of inaccurate data.
The right to request erasure of your data under certain conditions.
The right to object to processing based on legitimate interests.
The right to data portability.
The right to withdraw consent at any time.

Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device when you visit our site. We use cookies to:

Remember your preferences and settings.
Understand how you use our website to improve functionality.
Provide targeted advertisements (where applicable).

You can manage or disable cookies through your browser settings. However, this may affect your experience on our website.

Contact Information

If you have any questions or concerns regarding our privacy practices or wish to exercise your rights, please contact us:
Email: info@tanakasupportedliving.co.uk
Phone: +44 1753 373108

We are committed to responding to your queries promptly and ensuring that your concerns are addressed in a timely and effective manner.